If you have ordered the upgrade and did not receive an email from Metastock it may have gone to your Junk folder.
In any case you can log into Metastock.com to check on your upgrade.
If you know your Metastock ID for the website
Download Metastock from Metastock.com
https://paritech.weblink.com.au/knowledge-base/metastock-upgrade-what-to-do-once-you-receive-your-email-on-upgrading/
I don’t have a Metastock ID for the website
https://paritech.weblink.com.au/knowledge-base/metastock-com-website-lost-password/
Once you have your Metastock ID for the website then continue with below.