1. Download and install Screen Connect

To provide permission to temporarily allow remote access, download & run the remote app located at

Select V then Open to install Screen Connect

Select Run and allow to install if prompted.

2. You will see a message that ‘Windows is configuring Screen Connect’.

There maybe other message from your anti-virus programme or Windows Defender. Please accept Yes or Continue to allow the install to continue.

After installed the message will disappear

You will see it starting to install and disappear from the screen when finished.

IMPORTANT There is no additional separate popup window to install.

a. Click on the Search icon on your toolbar bottom left of you computer screen or it may be a search box.

Type in the input box to search for PC Name

c. Click on View your PC name.

d. Record your Device Name or for other versions it may show Computer name or System name.