1. Download and install Screen Connect
1a. FIRST Download
To provide permission to temporarily allow remote access, download & run the remote app located at
1b. NEXT Open the file or Run to install ScreenConnect
Select V then Open to install Screen Connect
Or you might see this
Select Run and allow to install if prompted.
2. You will see a message that ‘Windows is configuring Screen Connect’.
There maybe other message from your anti-virus programme or Windows Defender. Please accept Yes or Continue to allow the install to continue.
You may see this message. Click Install anyway
Microsoft Message Get apps from Store
After installed the message will disappear
You will see it starting to install and disappear from the screen when finished.
IMPORTANT There is no additional separate popup window to install.
3. Find your computer name (Device name)
a. Click on the Search icon on your toolbar bottom left of you computer screen.
Or it may display as
Type in the input box to search for Computer Name
c. Click on View your PC name. (Windows 7 click on See the name of this computer)
d. Record your Device Name or for other versions it may show Computer name or System name.