I have lost my password to log in to the Metastock.com site.
The User ID is your email address. If you have lost you password go to the metastock.com site, click on Accounts then Login.
Type in your Email Address if an existing users. Then click on Forgot Password
A reset password link will be sent to you.
For Metastock 17.5
An email is sent
Refinitiv Password Assistance
Earlier today we received a request to reset the password for your user firstname.lastname@example.org.
Please click the link below to reset your password, alternatively you can copy and paste the link into your browser’s address bar
https://apac1.login.cp.thomsonreuters.net:443/fp/resetPassword.action?userId=OU9LOUxmK21jdE9DVHJzMWEwMXRhMUE1K1Z6MFI3VUZPbmYvaldvQlZNdz0=random=-439528908theme=Defaultproduct=refinitivlocale=en-US [links to https://apac1.login.cp.thomsonreuters.net:443/fp/resetPassword.action?userId=OU9LOUxmK21jdE9DVHJzMWEwMXRhMUE1K1Z6MFI3VUZPbmYvaldvQlZNdz0=&random=-439528908&theme=Default&product=refinitiv&locale=en-US]
This link is valid for one hour (until 02 Dec 2021 07:40:04 GMT) and will be deactivated after this time. If you don’t change your password within this hour, we can send you a fresh email.
On login to MS17.5 have Optimize Your Eikon Experience screen but no Continue button.
What should I do?